Yarn Pet -Q
QUESTIONS & ANSWERSAsk a Question
Can the tension of the spinning platform disc be adjusted to provide more resistance?
Yes it can! To increase the drag or resistance, you simply pinch the wood disks more than you ordinarily would when attaching the collars and this prevents the disc from spinning so readily. The normal position is "no pinch" but you can add tension by adjusting the collars to be closer to the wood disc.
Whenever NKK develops a product, tension is usually one of our first concerns since we know that too little or too much tension will cause issues.
I recently ordered and received the single yarn pet. I'm very happy with it. In the picture, it shows rubber caps on the end of the yarn guide and the post. Mine only came with the rubber cap on the post. Am I missing a rubber cap or do you no longer provide them for the post?
The picture was taken early in the product intro period. We found that if the rod has the rubber cap on, then the yarn ball gets hung up on it when removing the ball from the Pet. It is not included as a result and you don't need it.
I lost the yarn guide for the yarn pet. Is it possible to order a replacement?
Yes, indeed. I will add links tomorrow to add posts for all of the Pets. Check back by Sunday
Can I purchase replacement posts and collar for my yarn pet?
Yes from our store at www.nkkshop.com for for collars and posts in search window